Monitoring
Pre Deployment Activites
Before starting a Project, OM Security Services operations team visits the client’s site to understand its security needs. Based on the survey, a tailored security plan is created. This includes clear guidelines for security staff roles, client expectations, emergency procedures, and other relevant details. These instructions are carefully developed in cooperation with the client to meet their specific requirements
Post Deployment Activites
Supervision, Rotation and Surprise Check
After deployment, our security personnel are supervised regularly by area officers and managers, including surprise visits from senior executives. Rotation of personnel every twelve months is standard to maintain security. To enhance client satisfaction, we have a Customer Care Cell that actively seeks feedback and addresses any issues.